As part of its growth strategy aimed at delivering “World Class Customer Service” to all subscribers, Globacom is opening more call centres at Abuja, Port Harcourt Lagos and requires young, smart and intelligent graduates (male and female), who speak Hausa to work in the new call centers in Abuja, Port Harcourt and Lagos.
Attending to customers over the phone
Capturing customers’ details on the system
Providing information and resolving customers’ issues
Escalating customers’ queries to appropriate units for prompt resolutions
BSC or HND in any field
Must have completed the National Youth Service Corps Programme.
Not more than 30 years of age
Excellent interpersonal relations and attitude
Friendly disposition, charming character and admirable personality
Must be computer literate
Excellent spoken English
Fluency in Hausa Language
Good communication skills.
How to apply Qualified candidates should e-mail their resume (preferably with a scanned passport photograph) to:firstname.lastname@example.org . Only shortlisted candidates will be contacted.
Application closes not later than 14th May, 2012 of this publication